LAST UPDATED: OCTOBER 19TH, 2018
These Terms of Service (“Terms”) apply to your access to and use of the websites, applications, and any other online products and services (collectively, our “Services”) provided by Vibe Vans, Inc. (“Vibe Vans” or “we”).
If you have any questions about these Terms or our Services, please contact us hello@VibeVans.la
You must be at least 18 years of age to access or use our Services. If you are under 18 years of age (or the age of legal majority where you live), you may only access or use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in connection with our Services. If you are accessing or using our Services on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person or entity’s behalf and that the person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.
2) User Accounts and Account Security
You may need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account.
VIBE VANS, LLC (“vibe”, “we,” “us,” “our”) is the owner of the vibe booking platform (the “Application”). The application helps users (“you”, “your”) book our mobile office transportation service in Los Angeles.
vibe is a California Limited Liability Company. vibe LLC is the responsible party or data controller regarding Personal Data collected through our Services. If you have any questions or concerns at any time about your data, privacy, or our terms of service, please email us at firstname.lastname@example.org
Purpose of Our Policy
The Information We Collect
In the normal course of business, we collect the information outlined below (collectively, the “Personal Data”). This information lets us identify you for the purposes of our Services, and lets us contact or transact with you for normal business operations. Specifically, we require this information in order to verify the identity of our Users.
We collect information that personally identifies you, Personal Data (also known as "Personally Identifiable Information" under the Online Privacy Act of 2003 (California)). We collect Personal Data from you or people you invite to the Application only if you voluntarily submit this information to us by using the Application. The types of information we collect are listed below.
Without limitation, the types of information we may collect are:
• Personal Data. We may collect personal details such as your name, location, and other information defined as “Personally Identifiable Information” that allows us to identify who you are;
• Contact Information. We may collect information like your email address, telephone, and other information that allows us to contact you and is also considered Personally Identifiable Information under California Law;
Children. If you are under the age of 13, you may not use our Application or Services provided, and accordingly, we do not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has used our services and provided Personal Data to us, please contact us, and we will work to delete that information from our databases.
How Information Is Collected
Most information is collected in association with your use of the Application, an inquiry about the Application, or in the general course of dealing with us. In particular, information is likely to be collected as follows:
• Account. When you open an account on the application and submit your personal details, or when you enter Personal Data details through another process in order to receive or access something;
• Events. When you enter information when creating an event in the Application;
• Invitations. When you invite Users to your event, the invitees name and phone number is checked against our database to see if the User already as an account. If they don’t, the User’s information is stored in our database to link their information to the event, so they can access the event when they sign up for an account;
• Contact. When you contact us in any way.
We understand that there are many circumstances in which we may collect information, and we work hard to ensure that you are always aware when your Personal Data is being collected.
The Safety & Security of Personal Information
Internet Security. The security of communications sent electronically cannot be guaranteed, and when you provide information to us via the internet, you do so at your own risk. We do not accept responsibility for misuse, loss of, or unauthorized access to Personal Data where the security of information is not within our control.
Third Party Use. We are not responsible for the privacy or security practices of any third party; this includes third parties to whom we are permitted to disclose your Personal Data in accordance with this policy or any applicable laws. The collection and use of your information by these third parties may be subject to separate privacy and security policies.
Unauthorized Access. If you suspect any misuse, loss of, or unauthorized access to your Personal Data, you should let us know immediately.
Authorized Use. We are not liable for any loss, damage, or claim arising out of another person’s use of the Personal Data where we were authorized to provide that person with the Personal Data.
When Personal Information Is Used & Disclosed
Time Period. We may retain your Personal Data as long as you continue to use our Services. You may close your account by contacting us, but we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even after we delete your Personal Data, it may persist on backup or archival media for an additional period of time.
We promise not to disclose or sell your Personal Data to unrelated third parties under any circumstances, ever We do not sell, trade, or rent your personal identification information to others.
Your Information is used to operate our business. These business operations may include:
• The provision of services between you and us;
• Verifying your identity;
• Communicating with you about:
- Your relationship with us;
- Our services;
- Our own marketing and promotions to users and prospects;
- Competitions, surveys and questionnaires;
• Improve Customer Services. Information you provide helps us respond to your customer service requests and to support your needs more efficiently.
• Personalize Your Experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on the Application.
• Marketing. We may use your Personal Data to contact you in the future for our marketing and advertising purposes. This may include without limitation: informing you about services or events that might be of interest to you; developing promotional or marketing materials and providing those materials to you;, and displaying content and advertising on or off the Services that might be of interest to you.
• Site Improvement. We may use feedback you provide to improve our products and services.
• Emails. We may use your email address to send you information and updates pertaining to your order. It may also be used to respond to inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, please contact us at email@example.com.
There are a few circumstances where we must disclose an individual’s information:
• Where we reasonably believe that an individual may be engaged in fraudulent, deceptive, or unlawful activity that a governmental authority should know about;
• To protect the rights, property, or personal safety of another user or any member of the public;
• As required by any law; or,
• In the event we sell our business and may need to transfer Personal Data to a new owner.
Agents, Consultants, and Related Third Parties. Like many businesses, we sometimes have companies perform certain business-related functions for us. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, and others. When we engage another company, we may provide them with information including Personal Data, so they can perform their designated functions.
How to Access or Update Information
All the information we hold about you is available in your settings page within the Application, except your phone number. You can modify the information in your settings, but if you'd like to link a different phone number to your account, you’ll need to contact us at firstname.lastname@example.org.
If for any reason you cannot update your own information, contact us and we we will correct any errors in the Personal Data we hold within 10 business days. It is your responsibility to provide us with accurate and truthful Personal Data. We cannot be liable for any information that is provided to us that is incorrect.
Complaints & Disputes
If you have a complaint about our handling of your Personal Data, address your complaint in writing to email@example.com.
If we have a dispute over handling of your Personal Data, we will first attempt to resolve the issue directly between us.
If we become aware of any unauthorized access to your Personal Data we will inform you at the earliest practical opportunity, once we have established what was accessed and how it was accessed.
From time to time, we may send you important notices, such as changes to our terms, conditions, and policies. Because this information is important to your interaction with us, you may not opt out of receiving these communications.
International Privacy Laws
Additions to This Policy
Last Updated: April 19, 2016
4) User Content
Our Services may allow you and other users to create, post, store and share content, including, but not limited to, messages, text, drawings, photos, videos, and other materials (collectively, “User Content”). Except for the license you grant below, you retain all rights in and to your User Content as between you and Vibe Vans.
You grant Vibe Vans a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully-paid, transferable and sub-licensable license to use, reproduce, modify, adapt, publish, translate, creative derivative works from, distribute, sell, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you. When you post or otherwise share User Content on or through our Services, you understand that your User Content and any associated information (such as your username or profile photo) may be visible to the public.
You grant Vibe Vans consent to use the User Content, regardless of whether it includes an individual’s name, likeness, voice or persona, sufficient to indicate the individual’s identity. By using the Services, you agree that the User Content may be used for commercial purposes. You further acknowledge that Vibe Vans’s use of the User Content for commercial purposes will not result in any injury to you or to any person you authorized to act on your behalf.
You acknowledge that some of the Services are supported by advertising revenue and may display advertisements and promotions, and you hereby agree that Vibe Vans may place such advertising and promotions on the Services or on, about, or in conjunction with your User Content. The manner, mode, and extent of such advertising and promotions are subject to change without specific notice to you. You acknowledge that we may not always identify paid services, sponsored content, or commercial communications as such.
You represent and warrant that: (a) you own the User Content created or posted by you on through the Services, or otherwise have the right to grant the rights and licenses set forth in these Terms; (b) you agree to pay for all the royalties, fees, and any monies owed by reason of User Content you create or post on or through the Services; and (c) you have the legal right and capacity to enter into these Terms in your jurisdiction.
You may not create, post, store, or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us the license described above. Although we have no obligation to screen, edit, or monitor User Content, we may delete or remove User Content at any time and for any reason.
5) Prohibited Conduct and Content
You will not violate any applicable law, contract, intellectual property or other third-party right, or commit a tort, and you are solely responsible for your conduct while accessing or using our Services. You will not:
Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
Use or attempt to use another user’s account without authorization from that user and Vibe Vans;
Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services;
Attempt to circumvent any content-filtering techniques we employ or attempt to access any feature or area of our Services that you are not authorized to access;
Develop or use any third-party applications that interact with our Services without our prior written consent, including any scripts designed to scrape or extract data from our Services;
Bypass or ignore instructions contained in our robots.txt file, accessible at https://Vibe Vansapp.com/robots.txt, that controls automated access to portions of our Services; or
Use our Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
You may also only post or otherwise share User Content that is non-confidential and you have all necessary rights to disclose. You may not create, post, store, or share any User Content that:
Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
Impersonates, or misrepresents your affiliation with, any person or entity;
Contains any unsolicited promotions, political campaigning, advertising or solicitations;
Contains any private or personal information of a third party without such third party’s consent;
Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
Is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Services, or that may expose Vibe Vans or others to any harm or liability of any type.
In addition, although we have no obligation to screen, edit, or monitor User Content, we may delete or remove User Content at any time and for any reason.
6) Copyright and Limited License
Our Services and all content and other materials contained in the Services including, without limitation, all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the “Vibe Vans Content”) are the proprietary property of Vibe Vans or its licensors or users and are protected by U.S. and international copyright laws.
You are granted a limited, non-sublicensable license to access and use our Services for your informational, non-commercial and personal use only. Such license is subject to these Terms and does not include: (a) any resale or commercial use of our Services or the Vibe Vans Content in the Services; (b) the distribution, public performance or public display of any Vibe Vans Content; (c) modifying or otherwise making any derivative uses of our Services or the Vibe Vans Content, or any portion thereof; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (other than the page caching) of any portion of our Services, the Vibe Vans Content or any information contained therein, except as expressly permitted on the Services; or (f) any use of the Services or the Vibe Vans Content other than for its intended purpose. Any use of our Services or the Vibe Vans Content other than as specifically authorized in these Terms, without the prior written permission of Vibe Vans, is strictly prohibited and will terminate the license granted in these Terms. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated in these Terms, nothing in these Terms will be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.
VIBE VANS and any other name, slogan, or logos contained in our Services are trademarks of Vibe Vans, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Vibe Vans or the applicable trademark holder. You may not use any meta-tags or any other “hidden text” utilizing “VIBE VANS” or any other name, trademark, or product or service name of Vibe Vans without our prior written permission. In addition, the look and feel of our Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Vibe Vans and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company or organization names or logos mentioned in our Services are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply our endorsement, sponsorship of recommendation.
Any questions, comments, suggestions, ideas, original or creative materials or other information you submit about Vibe Vans or our products or Services (collectively, “Feedback”) is non-confidential and will become the sole property of Vibe Vans. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to Feedback and will be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you.
9) Copyright Complaints
We have a policy of limiting access to our Services and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything on our Services infringes any copyright that you own or control, you may notify Vibe Vans’s Designated Agent as follows:
Designated Agent: Gadi Navon:
Telephone Number: +18.104.22.16808
Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Vibe Vans for certain costs and damages.
To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless Vibe Vans and our officers, directors, agents, employees, and partners, including, but not limited to any Transportation Providers introduced to you through your use of the Services (individually and collectively, the “Vibe Vans Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of our Services; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with our Services. You agree to promptly notify Vibe Vans Parties of any third party Claims, cooperate with Vibe Vans Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorney’s fees). You also agree that the Vibe Vans Parties will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Vibe Vans or the other Vibe Vans Parties.
We do not control, endorse, or take responsibility for any User Content or third-party content available on or linked to by our Services.
Your use of our Services is at your sole risk. Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, Vibe Vans does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While Vibe Vans attempts to make your access to and use of our Services safe, we cannot and do not represent or warrant that our Services or servers are free of viruses or other harmful component. You assume the entire risk as to the quality and performance of the Services.
12) Limitation of Liability
Vibe Vans and the other Vibe Vans Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits related to, in connection with, or otherwise resulting from any use of the Services, even if Vibe Vans or the other Vibe Vans Parties have been advised of the possibility of such damages. Vibe Vans shall not be liable for any damages, liability or losses arising out of: (1) your use of or reliance on the Services or your inability to access or use the Services; or (2) any transaction or relationship between you and any third party Transportation Provider, even if Vibe Vans has been advised of the possibility of such damages. Vibe Vans shall not be liable for delay or failure in performance resulting from causes beyond Vibe Vans’s reasonable control.
Vibe Vans’s Services may be used by you to request and schedule Transportation Services with Transportation Providers, but you agree that Vibe Vans has no responsibility or liability to you related to any Transportation Services provided to you by any Transportation Provider other than as expressly set forth in these terms.
The total liability of Vibe Vans and the other Vibe Vans Parties, for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the amount paid, if any, by you to access or use our Services.
The limitations set forth in this section will not limit or exclude liability for the gross negligence, fraud, or intentional misconduct of Vibe Vans or the other Vibe Vans Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
To the fullest extent permitted by applicable law, you release Vibe Vans and the other Vibe Vans Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence) arising out of or related to disputes between users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
14) Transfer and Processing Data
By accessing or using our Services, you consent to the processing, transfer, and storage of information about you in and to the United States and other countries, where you may not have the same rights and protections as you do under local law.
15) Dispute Resolution; Binding Arbitration
Please read the following section carefully because it requires you to arbitrate certain disputes and claims with Vibe Vans and limits the manner in which you can seek relief from us.
Except for small claims disputes in which you or Vibe Vans seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Vibe Vans seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and Vibe Vans waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court. Instead, all disputes arising out of or relating to these Terms or our Services will be resolved through confidential binding arbitration held in Los Angeles County, California in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on theJAMS website and hereby incorporated by reference.You both acknowledge and agree that you have read and understand the rules of JAMS, or have waived your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.
You and Vibe Vans agree that any dispute arising out of or related to these Terms or our Services is personal to you and Vibe Vans and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action, or any other type of representative proceeding.
You and Vibe Vans agree that these Terms affect interstate commerce and that the enforceability of this Section 16 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and Vibe Vans agree that for any arbitration you initiate, you will pay the filing fee and Vibe Vans will pay the remaining JAMS fees and costs. For any arbitration initiated by Vibe Vans, Vibe Vans will pay all JAMS fees and costs. You and Vibe Vans agree that the state or federal courts of the State of California and the United States sitting in Los Angeles County, California have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.
ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND VIBE VANS WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM.
You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 16 by emailing us at hello@VibeVans.la. In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 17.
16) Governing Law and Venue
THESE TERMS AND YOUR ACCESS TO AND USE OF OUR SERVICES WILL BE GOVERNED BY AND CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF CALIFORNIA, WITHOUT REGARD TO CONFLICT OF LAW RULES OR PRINCIPLES (WHETHER OF CALIFORNIA OR ANY OTHER JURISDICTION) THAT WOULD CAUSE THE APPLICATION OF THE LAWS OF ANY OTHER JURISDICTION. ANY DISPUTE BETWEEN THE PARTIES THAT IS NOT SUBJECT TO ARBITRATION OR CANNOT BE HEARD IN SMALL CLAIMS COURT WILL BE RESOLVED IN THE STATE OR FEDERAL COURTS OF CALIFORNIA AND THE UNITED STATES, RESPECTIVELY, SITTING IN LOS ANGELES COUNTY, CALIFORNIA.
17) Electronic Communications
By creating a Vibe Vans account, you also consent to receive electronic communications from Vibe Vans (e.g., via email or by posting notices on our Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. If you request to receive updates or other information by mobile phone or text message (the “SMS Service”), you consent to receiving periodic text messages from us and our otherwise communicating with you via your mobile device. We do not charge for this SMS Service, but your carrier’s standard message and data rates may apply. By requesting or otherwise using the SMS Service, you acknowledge and agree that we will have the right to change and/or terminate the SMS Service at any time, with or without cause and/or advance notice.
18) Change to these Terms
We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms to our Services and update the “Last Updated” date above. We may also attempt to notify you by sending an email notification to the address associated with your account or providing notice through our Services. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of our Services after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using our Services.
We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services.
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
These Terms constitute the entire agreement between you and Vibe Vans relating to your access to and use of our Services. The failure of Vibe Vans to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.